Product questions, shopping help, website problems, giveaway questions or something else — this is the customer support center.
Basic customer support is free.
Choose the closest match. You can still explain everything in the support form below.
Questions about makeup, skincare, wellness, hair care, favorites or product categories.
ASK FOR HELP → 02 / SHOPPING Shopping HelpNeed help finding something, navigating the shop, or figuring out where to begin?
GET SHOPPING HELP → 03 / GIVEAWAYS Giveaway HelpQuestions about current giveaways, entry details or winner information.
ASK A GIVEAWAY QUESTION → 04 / OPPORTUNITY Join AlishaCurious about the Farmasi opportunity? Start with Alisha’s opportunity page.
LEARN MORE → 05 / WEBSITE HELP Something Not Working?Report a page, button, form or website problem.
REPORT IT → 06 / GENERAL Something ElseHave a general question or personal message? Contact Alisha directly.
CONTACT ALISHA →Fill out the support request with as much information as you can. The more detail you provide, the easier it is to understand what you need.
Tell us what page you were on, what you clicked, and what happened.
Include the product, collection or category name if you know it.
Select Yes on the form. If we need the image, we can ask you to reply to our email with the attachment.
Your request will be sent to Shop With Alisha customer support.
We’re working on an optional paid membership for customers who want more personalized help from Alisha.
If your question does not fit the Help Desk, you can always send Alisha a direct message.
No pressure. No perfection. Just ask.
OPEN A SUPPORT REQUEST